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Insights and Intelligence
Frequently Asked Questions
What is the difference between Zoho One and Zoho CRM Plus?
Zoho One is essentially one operating system that runs your entire business. Zoho CRM Plus is a platform that unifies all your customer-facing teams.
What is included in Zoho CRM Plus?
Zoho CRM Plus includes Sales Automation, Exclusive Email Client for Sales People, Visitor Tracking, Helpdesk, Projects Collaboration, Marketing Automation, Social Media, Customer Survey, Activity Management, and Metrics & KPI.
What is the difference between Owner and CRM Plus administrator/Super Admin in CRM Plus?
The Owner is the primary contact person in the organization. The Owner can manage all the core functions within CRM Plus as well as the affiliated applications and can also change the portal name and designate a new owner. The CRM Plus Administrator also called the Super Admin, can manage core functions of the applications in CRM Plus.