Zoho CRM Plus

Zoho CRM Plus

KYC(Knowing  Your Customer ) experts say is the major determining factor for all successful businesses. A tool that can capture every existing and potential customer pattern, history and lifestyle gives you that technological edge for success as a business

Zoho CRM plus is unified CX platform connects your sales, marketing, and customer support operations even more deeply, allowing information to flow from one function to another across the entire customer lifecycle. With features for an end-to-end, multichannel customer engagement approach that provides insight, context, and data throughout the entire sales and customer engagement cycle.

As a singlular platform it empowers all your customer-facing teams and departments to ;   

Customer support tools so you can provide customer assistance via phone, email, chat, or social media.

Have a holistic view of every customer, measure and improve their customer-related activities and strategies

Its project management tools help companies manage and collaborate during the client deliverable process.








Frequently Asked Questions

What is the difference between Zoho One and Zoho CRM Plus?
Zoho One is essentially one operating system that runs your entire business. Zoho CRM Plus is a platform that unifies all your customer-facing teams.
What is included in Zoho CRM Plus?
Zoho CRM Plus includes Sales Automation, Exclusive Email Client for Sales People, Visitor Tracking, Helpdesk, Projects Collaboration, Marketing Automation, Social Media, Customer Survey, Activity Management, and Metrics & KPI.
What is the difference between Owner and CRM Plus administrator/Super Admin in CRM Plus?
The Owner is the primary contact person in the organization. The Owner can manage all the core functions within CRM Plus as well as the affiliated applications and can also change the portal name and designate a new owner. The CRM Plus Administrator also called the Super Admin, can manage core functions of the applications in CRM Plus.