KYC(Knowing  Your Customer ) experts say is the major determining factor for all successful businesses. A tool that can capture every existing and potential customer pattern, history and lifestyle gives you that technological edge for success as a business

Zoho CRM plus is unified CX platform connects your sales, marketing, and customer support operations even more deeply, allowing information to flow from one function to another across the entire customer lifecycle. With features for an end-to-end, multichannel customer engagement approach that provides insight, context, and data throughout the entire sales and customer engagement cycle.

As a singlular platform it empowers all your customer-facing teams and departments to ;   

Customer support tools so you can provide customer assistance via phone, email, chat, or social media.

Have a holistic view of every customer, measure and improve their customer-related activities and strategies

Its project management tools help companies manage and collaborate during the client deliverable process.